THE PERFECT ANSWER: KENDLEBELL

David Kelly and Tom Shanahan, founders of Kendlebell in Ireland

If you are looking for a franchising opportunity that offers real business potential then look no further. Kendlebell might be just for you!

When you are unable to take that phone-call or find you need some uninterrupted time to get some work done and can't justify the cost of hiring support staff, then perhaps Kendlebell is the answer for you.

Kendlebell offers a range of personalised, ‘virtual office,' services for small businesses. When you need the assistance of our PAs, you simply divert your telephone lines (landline or mobile) to your own exclusive Kendlebell number and from there, a team of professionals will represent you as if they were sitting in your office.

Kendlebell has been operating in the UK for a number of years and today has over 22 offices in existence with thousands of clients. The concept has been brought to Ireland by Tom Shanahan and David Kelly and is a franchise opportunity for entrepreneurs that are interested in providing a professional, efficient service to small companies. "We intend to roll the franchise out through the main population centres in the Republic of Ireland over the coming years," explains Shanahan.

Making it Personal

The difference between Kendlebell and other similar services is the personalised approach. "We will get to know you and your business so that we can represent you fully. We can manage your diaries, take orders, update your systems, receive deliveries, screen prospects and do pretty much anything your own staff would do on a daily basis, but at a fraction of the cost," says Shanahan.

Some of the other services on offer include the provision of non-geographic phone numbers, prestigious office address, secretarial services and boardroom rental. "If you only need help when you have absenteeism issues, when your employees are on holiday or call in sick, Kendlebell offers a daily rate where they can handle your calls when you are in need," explains Shanahan.

Shanahan and Kelly both worked for multi-nationals at a senior level throughout their careers. They noticed that it was increasingly difficult to contact small businesses and that the resulting frustration associated with hearing repeated voicemail systems when looking for information from small companies was a negative feature.

Both entrepreneurs set up Kendlebell in its first Irish office in Kandoy House, Fairview Strand, Dublin 3, and has a real mix of clients, including professional photographers, property consultants, driving schools, office supplies companies, entrepreneurs, health & safety trainers and electricians amongst many others.

Placing Value on the Professional Approach

Any business that places a value on a professional approach and wishes to maximise the return from advertising it has placed, will see the obvious value of a service like Kendlebell. Likewise, any business that has advertised its numbers in, say, the Golden Pages or a newspaper, will really appreciate the value of Kendlebell as every call missed may be a sales opportunity missed.

According to the Henley Centre (UK), 65% of callers hang up when they hear a voicemail message. Now that's no way to run a business in today's competitive marketplace!

FRANCHISE OPPORTUNITY

Have you got what it takes to run your own franchise? For those interested in becoming franchisees, it involves a low upfront investment, after which you could own a Kendlebell franchise anywhere in the Republic of Ireland. In the initial year, this would involve setting up your own office space, recruiting a small team, setting up the systems and growing the customer base with the support of Kendlebell. When your business is established, it will involve the management of a customer base to high standards of customer service. What makes our service appealing? The market available is to any of the 250,000 small businesses operating within the country as the service is widely appealing. Typically, the Kendlebell customer will be a small business with 1-5 employees where the Principal of the business is extremely busy but does not wish to invest in full-time staff. This gives Principals the time back to do what they do best in terms of their business. Whilst the service is most relevant for small businesses, the service can also appeal to larger companies which may have a particular requirement for call answering, e.g. advertising response, sales campaign assistance, etc. Have you the drive? If you are a person that has an entrepreneurial spirit, a strong sales drive, are computer literate, a good people manager and a professional who will provide excellent customer service, then Kendlebell wants to speak with you. Contact us More information is available on our website www.kbell.ie or call us on 1800 848 646. If you wish to receive a prospectus on the franchise opportunity, follow the franchising link on the website, fill out your details and the presentation will be sent to you by return.

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