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BIC MISSION
& SERVICES

A BIC's mission is one of service to its region's economic development through:

  • Support to the creation of innovative new enterprises.
  • Support in modernisation, innovation and diversification within existing enterprises.

TO ACHIEVE THIS
BROAD MISSION, A BIC:
  • Offers an A-Z range of services: promotion, detection, selection, strategic support and post launch follow-up, thereby maximising the survival rate of innovative business ideas that will bring benefit to the region’s economy.
  • Acts as an interface between the needs of entrepreneurs/SMEs and the specialist services available to them.

THE SPECIALIST

Here are some typical aspects of an ec-bic

Venture Consulting EC-BICs are specialist multidisciplinary ’venture consulting’ organisations.

Holistic Approach

They provide a holistic approach with a private sector bias to pre start-up and start-up businesses to convert ideas into reality.

They act selectively, effectively becoming a partner, and handhold the entrepreneur through all the stages of the development of his/her business.

High Potential

BIC clients tend to be high-risk, high-potential companies and projects with a requirement for hands-on advice over a period of twelve months to five years.


High Growth Start-Ups
In association with Business & Innovation Centres (BIC)

INTO THE SKY

Patrick Munden,
Director,
South East BIC

Bics are advocating major efforts to create and nurture a high-growth entrepreneural culture.

The significance of high growth start-ups has started to filter in through budding and serial entrepreneurs alike. As they realise why and how high growth start-ups are vital to Ireland’s economy, and as new start-ups focus around technology and innovation, the Irish Business and Innovation Centres (BICs) are gearing themselves to provide support, be it financial requirements or developing business plans, to foster these companies.

Typically, high growth start-ups are companies that make a significant contribution to economic growth, drive for technological change and are instrumental in creating new jobs. They are likely to achieve significant growth within three years and are usually export-oriented.

FOOTHOLD

However, high growth start-ups need venture capital and advice and this is only logical, considering the high risk that is involved and the high potential that it encompasses. The company founders depend largely on outside funding. And even though they often excel in their subjects, they may lack business and market knowledge. This is where BICs come in, helping to build high growth start-ups and advocating major efforts to create and nurture a high-growth entrepreneurial culture. Explains Michael O’Connor, CEO, Cork BIC, “starting a new venture is an interdisciplinary process challenging the entrepreneur to learn and adapt. The EC BICs understand this process and complement these challenges with cross functional skills and a staff and network of contacts who have been there before.”

INDIGENOUS GROWTH

The future prosperity of the Irish economy will depend on indigenous industry and BICs realise the importance of assisting existing indigenous companies in each region. Particular emphasis is placed upon the development of innovation systems or formalised business planning to prepare the company for growth in Ireland and, eventually, overseas markets. “The lifeblood of any region is the stock of indigenous small firms. The more that are launched the greater the number that are likely to grow into dynamic, innovative enterprises generating sustainable local employment for each region,” says Patrick Munden, Director, South East BIC.

DUBLIN

GETTING FUNDS

An example of a company assisted by EC BICs is Cinario, which was set up in October 2002 by Charlie Sherlock to develop intelligent software applications for the risk management and security control markets. The company is founded by a team of leading software experts who have previously, developed and successfully brought to market solutions for fraud, business intelligence, enterprise systems management and integrated monitoring systems.

Dublin BIC assisted the company develop their business and invested (through the Dublin seed capital fund) €225,000 in the company as part of a co-investment. Dublin BIC has incubating support for start-ups in the Dublin enterprise and technology centre and the Guinness Enterprise Centre (GEC).


LIMERICK

Expanding Markets

Original Solutions provides IT consultancy and services to clients across a range of sectors including banking and telecoms. The company has developed a Limerick delivery centre as its base for offsite delivery of contracts while it consults personnel work on site at clients’ premises.

John Collins formed Original Solutions in May 2003. While the company’s sales to date have primarily been from their strong Irish customer base, they have recently secured their first UK customer. Operating in Dublin, Limerick and the UK, the company offers a range of services to its bluechip client list including business consulting, application development, legacy re-engineering services, application lifecycle management and managed testing services.Last year’s turnover was approximately €6.5 million. Shannon Development’s financial support package was focussed on extending Original Solutions’ near-shore outsourcing model to the UK market. The company has successfully developed its outsourcing business in Ireland and secured contracts with some blue chip names in the Irish market. The company employs over 80 people, 25 of which are at the company’s base in Limerick.


WEST

TEchnological Innovation

Recognising the importance of assisting traditional industries to become more technically competent resulted in WestBIC providing support and assistance to FurnTech. Established over 18 months ago, FurnTech has achieved a number of key milestones in the development of their interiors portal Furniture.ie. Using Furniture.ie, consumers have a single location to search for furniture from different companies, view special offers and find information on services online. The website also provides a valuable outlet for furniture companies to display their products and company offers to consumers in a single location. Since redesigning their portal in October 2005, the site has experienced considerable growth with an average of 35,000 visitors each month and by attracting a number of key new customers to use Furniture.ie to promote their company and services online. An example of this continued growth is Habitat Ireland having agreed to promote their entire range of furniture, shops and special offers online using Furniture.ie. FurnTech was also a recent finalist in a trade competition throughout the UK and Ireland, sponsored by the trade magazine Cabinet Maker, and was selected for its innovative use of technology to promote the trade in Ireland. Richard Moyles, managing director of FurnTech outlined his vision for Furniture.ie, “to create a single location to source the best available products for your home and facilitate in the creation of great homes and living spaces in Ireland.”


SOUTH EAST

Planning FOr Growth

In 2005, South East BIC (SEBIC), in conjunction with Enterprise Ireland (EI) and the regional city and county enterprise boards, developed a programme to work with those enterprise board clients that are already in business and, with thorough specialist business consulting, have the potential to expand and eventually become EI clients.One such company is Carlowbased remote monitoring security company, Netwatch. Established in 2003, the company now employs 30 people and is the first company in Ireland to use satellite and Internetbased technologies to provide remote visual monitoring security systems to businesses throughout the country. In conjunction with Netwatch senior management, the SEBIC consulting team developed a business plan to position the company for further growth and the potential to enter overseas markets. This plan was entered in the InterTradeIreland Seedcorn competition and was runner-up in the final of the Leinster region. David Walsh, managing director of Netwatch says, “the whole process of developing the plan, examining our company’s future and anticipating our financial requirements going forward, was very beneficial to the whole management team at Netwatch.” Recent graduates include IT Force. Joe O’Reilly of IT Force explains, “one of the big benefits has been our ability to grow or contract within the GEC. This was very important during the dot.com downturn. When we came to the GEC at first, we employed five people. Now we have 44.”


CORK

Capitalising On Opportunities

ABTRANS EXPANSION WILL ALLOW THEM TO CAPITALISE ON GLOBAL BPO OPPORTUNITIES

Abtran specialises in business process outsourcing (BPO) services. It provides clients with fully outsourced contact centre operations. Specialist functions include recruitment, human resources, training and a dedicated research and development (R&D) team.

The company currently employs 250 staff at its Cork headquarters and has enjoyed strong growth since startup. The company is set to invest €1.5 million in its R&D and professional services division. According to Pat Ryan, director of Abtran, “the expansion which we are investing in will allow us to capitalise on opportunities in the growing market for BPO throughout the world. We see further expansion taking place among clients in Ireland, Europe and the United States. Our growth plans for the future will be underpinned by continued investment in sophisticated technology and highly skilled personnel.” The move will lead to the creation of an additional 50 new jobs in 2006 and also lay the foundation for further significant employment expansion in the coming three years.

Enterprise Ireland is working with Abtran to explore international market opportunities and has to date provided the company with funding for R&D through its research technology and innovation (RTI) fund.


CONTACT DETAILS

CORK BIC

Tel: 021 230 7005
www.corkbic.com

Limerick

Tel: 061 338 177/118
www.shannon-dev.ie

Dublin BIC

Tel: 01 671 3111
www.dbic.ie

West BIC

Tel: 091 730 850
www.westbic.ie

South East BIC

Tel: 051 356 300
www.sebic.ie


Author: Patrick Munden is the Director of South East BIC.