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BIGGEST MISTAKES
We did not fully research our market. We focussed on one or two customers and products earlier on when we should have been promoting more products to more people.
   
Relying on one technology partner too much. It can lead to false sense of security. Now we have a much wider network of partners.
   
Market research was not done by any of us in particular on pricing. We learned quickly and now know where we need to be on pricing.

 

SEARCHING FOR EARLY-STAGE ENTREPRENEURS!
If you would like a chance to feature in Irish Entrepreneur's new section 'Crux of The Matter,' then all you have to do is email us with your full contact details and we will be in touch.

In our sixth series Maree Morrissey talks to Dermot O'Shea and Ronan Quinlan, co-founders of Taoglas, about their business' crux at present.

VITAL STATISTICS
Edward McQuillan, Senior RF Engineer, Taoglas and Dermot O'Shea, European Director, Taoglas, at InterTradeIreland's All Island Seedcorn business competition in 2005
Business Name:
Taoglas Ltd

Year of Set Up:
2004

Founders:
Dermot O'Shea and Ronan Quinlan

Location:
Enniscorthy, Co.Wexford, and Taoyuan, Taiwan

Business Type:
Advanced miniature antenna solutions for wireless communications

Established by Dermot O'Shea and Ronan Quinlan in 2004, Taoglas supplies customised high performance antenna solutions for the automotive and electronics industries.

BACKGROUND

In 2004 O'Shea travelled to Taiwan to establish relationships with factories where he met Quinlan who had been working in the Taiwan electronics industry for over six years. The duo subsequently set up their head office in Enniscorthy, Co. Wexford, and also established international offices in Taiwan and Hong Kong in 2004.

Taoglas employs two full-time and three part-time people. Dermot O'Shea, Director of European operations, explains the reasoning behind setting up international offices. "We wanted to establish a global competitive electronics brand with corporate, R&D, finance and sales headquarters in Ireland but with production in the most cost effective and advanced facilities globally." O'Shea asserts that Taoglas is unique in the antenna industry as they offer their customers true choice while also remaining competitive by offering Asian manufacturing pricing.


CURRENT STATUS

The company is experiencing high levels of revenue growth month on month and has been working on various projects for some of the top electronics and automotive companies, striving to close out these deals. Having had a great start in the UK, Taoglas now wants to establish global sales channels, commencing with Scandinavia.

"Based on forecast and product qualifications in progress, 2006 will be a breakout year," states Ronan Quinlan, Director of Asian operations.

The company is focussing on driving revenue and sales forward in 2006 and early 2007 so they can contribute from profits, get investors to come on board and also seek help from external entities and financial institutions. O'Shea is currently enrolled on the South East Enterprise Platform Programme (SEEPP), which has been very beneficial from a marketing perspective.

MARKET EXPANSION

While Europe is currently the company's main market, Quinlan and O'Shea anticipate that Asia will become their most important market in the coming years as they develop their brand and more leading edge products. Taoglas' manufacturing takes place in Taiwan and they have recently moved some lower cost assembly functions to China for a new product.

The main distributors for the company are electronics component distributors and system integrators but most business is done directly. However, Taoglas is developing sales channels with distributors in the UK, Germany and Spain.

FINANCING

At the outset, the company was established by personal savings and private investment.

THE CROSSROADS

Taoglas is in the early planning stages of setting up a R&D product development centre with final testing and quality approval functions in the south east of Ireland. They hope that this centre will materialise in 2007. "We will need a total investment of between €400,000 to €1 million, depending on the scale." O'Shea indicates how investors will want to see a solid sales track record for Taoglas and first tier customer wins, all of which they have been building this up over the past twelve months. They also need to make active presentations to investors and build up an investor network. "We would like to find potential investors with experience of a global electronics business model based on production in Asia and EU R&D."

FUTURE PLANS

Strategic targets for Taoglas include achieving exponential sales growth while maintaining healthy profit margins. In achieving long term relationships with top tier automotive suppliers and brands, the company wants to keep growing the ranks of the higher margin small to medium size customers, to develop ecommerce order capability for these customers and automated inventory control and warehouse systems.

ANTICIPATIONS

In addition to setting up the R&D centre in Ireland, the company aims to expand its core antennae business and also plans to establish sales and Field Application Engineer (FAE) offices in key markets worldwide. A long term product development strategy is paramount as is managing key customer relationships.

 

QUESTIONS FOR THE PANEL

  1. Should we invest in an Irish R&D centre or continue to subcontract product development and testing?

  2. What is a realistic exit strategy to offer a business angel investor in terms of time and percentage return?

  3. For specialised testing and laboratory equipment are we better to buy or lease?

  4. When entering new international markets would you advise to always try and sell directly to your customers or use distributors who have a local presence?

Read below comments from our panel of experts about ways in which Taoglas could steer business in future directions to overcome current dilemmas.

 

MANAGING GROWTH
The automotive market is a particularly difficult one for smaller suppliers, in what is a very competitive industry. Taoglas has in many ways got over the first hurdle in setting up this business and developing innovation products, but many challenges lie ahead. The ability to manage growth will be a key challenge.

EXPONENTIAL SALES GROWTH

One of the targets the directors have set is to achieve exponential sales growth. This has been the downfall for many young enterprises. I would opt for steady double digit year on year growth as a target, and plan to manage it so that the underlying support network and R&D capabilities grow in equal measure. It is difficult to see how automotive manufactures would want to deal directly with Taoglas for what is likely to be a single component in any vehicle. The market for mobile technology is growing rapidly, and the company seems to have a good product that manufacturers want, but perhaps strategic alliances with mobile phone companies and satellite navigation suppliers would be a safer bet than aspiring to be a tier one supplier?

JUST IN TIME

With a good product which is innovative, reliable and competitively priced, maybe the focus should shift to supply considerations and logistics. When the product works well, the ability to meet sporadic production schedules and supply on a 'just in time' basis can help in winning supply contracts.

Kevin Sheehan, Partner, Owner Manager Group, Deloitte.
Head of Panel for Crux of The Matter.

NEW APPLICATIONS
Taoglas is a high tech company operating in a fast moving sector where R&D needs to be continuous and investment is critical.

FORMING ALLIANCES

The company should continue to develop its distribution channels but also needs to forge close alliances and partnerships with end users. It may then be in a better position to identify new applications for its technology and products.

However, Taoglas may encounter challenges in establishing its technological credentials. One way to overcome this would be to work with an Institute of Technology to form a R&D cooperation agreement.

THE ROLL OUT

Where Taoglas has developed and sold proven commercial applications for its products, it should look to roll out those applications to new markets and sectors.With regard to business angel investment, the company will meet with strong competition from other high tech companies. The return on investment sought by an investor is likely to be a multiple of two or three times the investment within a timeframe of three years. Key to achieving best terms from Taoglas' perspective will be proven commercial success, available markets and the possibility of patent protection for its products.

Gerry O' Neill, Assessment Officer, First Step

LEASING OPTIONS
Taoglas is currently in the expansionary phase of its business lifecycle. While this is good news, it can bring certain business dangers with it. A growing business demands a constant cashflow so the business should ensure that it does not over commit cash reserves into projects.

R&D CENTRE

To finance the establishment of the R&D centre, all finance sources (i.e. internal company sources, venture capitalists, business angels, grants and bank finance, etc) should be carefully evaluated for their suitability to the Taoglas business model.

EQUIPMENT FINANCE

Taoglas should consider leasing as a finance option to fund the acquisition of specialised testing and laboratory equipment.

With leasing:

  • It helps free up working capital that would otherwise be tied up in a depreciating asset if you purchased the equipment.
  • Installments are deductible for tax where the business is registered for tax purposes.
  • You can regularly exchange for a newer model if the asset is acquired under a lease that is short-term or includes an equipment substitution provision.

However, with leasing the business never owns the asset and the cost over the life of the asset may be higher.

Adrian Moynihan, Business Strategy, AIB

EVALUATING THE ANGEL INVESTOR
A business angel is someone who brings money and expertise to an investment opportunity. Taoglas is a new type of Irish start-up, specialising in design, R&D, logistics, marketing and customer service but which outsources some of its manufacturing. This presents a different set of challenges to those of a conventional business and requires very specific skills from the promoters. An analysis of these skills requirements will point to the role a business angel might play.

SECTORAL EXPERIENCE

Based on European research, angel investors look at 100 projects before investing in one. After this, they do not tend to be in the investment market for up to three years afterwards because they are following their investment.

TIMING RANGE

The exit strategy in terms of timing and percentage are variable and are highly influenced by the angel investor's perception of the risk involved and their expertise in the particular sector. Therefore, it is not really possible to talk about an ‘average' but rather a range. In terms of timing, an angel will seek to exit in a three to five year period and, for every €1,000 invested, will hope to get back €3,500-€8,000.

Pat Maher, Executive Director, Enterprise Ireland

BECOMING A GLOBAL FORCE
There is no single definition of a virtual organisation but Taoglas comes near enough to qualify. The management need to embrace the concept of organisational flexibility, unconstrained by traditional barriers of place or time where results are not achieved in the traditional way.

A CLEAR EDGE

Taoglas needs to see itself as an umbrella organisation for different initiatives which have customer supply and satisfaction at its core. O'Shea and Quinlan seem to have the mindset that distance does not hinder them and the use of specialised technology companies through strategic partnerships and alliances gives them an advantage that they can profit from, if managed efficiently.

EXPLOITING RESOURCES

On the sales, marketing and after care service, the company should concentrate initially on a temporary network of independent companies that share skills, costs and resources to exploit market opportunities. With the right fit of competencies, shared values, mutual trust and proper division of marketing responsibilities, the advantages of using local agencies can be exploited to the full without the need for excessive investment. The promoters now need to prepare a full strategy for Taoglas as a world class business, able to compete in its chosen markets.

Mark Fielding, Chief Executive, ISME

If you would like a chance to feature in Irish Entrepreneur's new section 'Crux of The Matter,' then all you have to do is email us with your full contact details to cruxofthematter@irishentrepreneur.com and we will be in touch.